Terms & Conditions

Effective Date: May 2026

Last Updated: May 2026

Welcome to Sterigenix Medical (“Sterigenix,” “we,” “our,” or “us”). These Terms of Use govern your access to and use of the Sterigenix Medical website, including any content, product pages, forms, and related services made available through the website.

By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, do not use this website.

1. Website Purpose

This website is intended to provide general information about Sterigenix Medical, its product categories, and related business information. The website may also allow users to browse products, submit inquiries, place orders, or request business-related information.

This website is operated as a commercial website and platform. Certain supporting records, product documentation, or certificate materials may be made available for select products where applicable. Not all products will necessarily include the same documentation.

2. No Medical Advice

The content on this website is provided for general informational and product-reference purposes only. Nothing on this website constitutes medical advice, healthcare advice, diagnosis, treatment advice, or professional advice of any kind.

You should not rely on any information on this website as a substitute for professional medical, legal, regulatory, or technical advice.

3. No Product-Use Guidance

Sterigenix does not provide product-use guidance, dosing guidance, administration instructions, therapeutic guidance, or treatment recommendations through this website.

Product descriptions, specifications, and other content are provided solely as general product information and should not be interpreted as instructions for use, clinical recommendations, or representations regarding outcomes or performance in any particular application.

4. Product Information

We make reasonable efforts to present product information clearly and accurately. However, product descriptions, pricing, packaging, availability, specifications, images, and supporting information may change without notice.

Images on the website may be for illustrative purposes only. Actual product appearance, packaging, labeling, and included materials may vary.

Where product documentation is referenced, such documentation may be available only for select products and only where applicable.

5. Orders and Availability

All orders are subject to review, acceptance, availability, and applicable law. Sterigenix reserves the right to refuse, limit, or cancel any order at its sole discretion.

We may limit quantities, discontinue products, change pricing, revise descriptions, or update product offerings at any time without notice.

Submission of an order or inquiry does not guarantee acceptance or fulfillment.

6. Pricing

All pricing displayed on the website is subject to change without notice. Errors in pricing, descriptions, or availability may occur. Sterigenix reserves the right to correct any errors and to cancel or refuse orders arising from such errors.

Applicable taxes, shipping charges, and related fees, if any, will be addressed at checkout or otherwise communicated during the ordering process.

7. Permitted Use of Website

You may use this website only for lawful purposes and in accordance with these Terms of Use.

You agree not to:

use the website in violation of any applicable law or regulation

misuse the website, forms, or contact channels

submit false, misleading, or fraudulent information

attempt to gain unauthorized access to the website or related systems

copy, reproduce, distribute, modify, or exploit website content without permission

use the website in a way that interferes with its normal operation

8. Contact and Support Limitations

Sterigenix contact channels are intended for order support, shipping inquiries, account matters, wholesale or business inquiries, general product information, and documentation-related requests where applicable.

Sterigenix does not provide product-use guidance, dosing guidance, administration instructions, or therapeutic recommendations through website forms, chat tools, email, or other contact channels.

9. Intellectual Property

All content on this website, including text, graphics, branding, logos, product presentation, page design, images, layout, and other materials, is owned by or licensed to Sterigenix unless otherwise stated.

No content from this website may be copied, reproduced, republished, uploaded, distributed, or otherwise used without prior written permission, except for limited personal, non-commercial viewing of the website.

10. Third-Party Links and Services

This website may contain links to third-party websites, services, or resources for convenience only. Sterigenix does not control and is not responsible for the content, policies, or practices of any third-party websites or services.

Access to third-party websites is at your own risk.

11. No Warranties

This website and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory.

To the fullest extent permitted by law, Sterigenix disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, or uninterrupted access.

12. Limitation of Liability

To the fullest extent permitted by law, Sterigenix and its directors, officers, employees, contractors, affiliates, and service providers will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to:

your use of or inability to use the website

reliance on website content

website errors, interruptions, or omissions

product information or supporting information displayed on the website

unauthorized access to or alteration of transmissions or data

13. Indemnity

You agree to indemnify and hold harmless Sterigenix and its affiliates, officers, directors, employees, and service providers from and against any claims, liabilities, losses, damages, costs, and expenses arising out of your use of the website, your breach of these Terms of Use, or your violation of any applicable law or third-party rights.

14. Privacy

Your use of this website is also subject to our Privacy Policy, which describes how we collect, use, disclose, and protect personal information.

15. Changes to These Terms

Sterigenix may update these Terms of Use at any time without prior notice. The updated version will be posted on this website with a revised effective date. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

16. Governing Law

These Terms of Use are governed by the laws of Ontario and applicable Canadian law, without regard to conflict of law principles.

Any disputes arising from or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Ontario, unless otherwise required by applicable law.

17. Contact

If you have questions about these Terms of Use, please contact:

Sterigenix MedicalInfo@sterigenixmedical.com/contact